Our Commitment to Players
25 takabet treats responsible gaming as a core part of how we operate, not a checkbox. We believe that cricket betting, live casino games and crash titles like Aviator should be a source of entertainment — not financial stress or personal harm.
Every account has access to our full suite of protection tools from day one. None of them require you to call anyone or wait for approval. You can set, adjust or activate them through your account settings at any time, day or night, backed by our 24/7 live chat support.
Recognising Problem Gambling
Problem gambling develops gradually and can be difficult to spot from the inside. The following patterns are worth taking seriously — if several apply to you, we encourage you to act now.
- Chasing losses — increasing bet sizes after losing in order to "win it back".
- Borrowing money — taking loans or borrowing from family and friends to fund deposits via bKash or Nagad.
- Neglecting responsibilities — missing work, study or family commitments to spend more time gambling.
- Hiding activity — lying about how much time or money you spend on 25 takabet.
- Failed attempts to stop — deciding to quit or cut back repeatedly without success.
- Gambling to cope — using sessions on 25 takabet to escape anxiety, depression or other difficulties.
Take this seriously. Recognising even two or three of the above signs is enough reason to use our limit and exclusion tools below, or to reach out to a support service. There is no shame in asking for help.
Quick Self-Assessment
Answer the five questions below honestly. They are not a medical diagnostic — they are a prompt to help you check in with yourself.
- Have you spent more than you planned during any single week on 25 takabet?
- Have you felt irritable or restless when you tried to reduce your sessions?
- Has gambling taken time away from cricket matches, meals or sleep?
- Have you deposited using bKash or Nagad more than once in a day to keep playing?
- Have you felt guilty or regretted your play after the session ended?
If you answered yes to three or more, please read the sections on deposit limits, cooling-off and self-exclusion below. Acting early is far easier than acting after the problem has grown.
Deposit & Loss Limits
25 takabet lets you place a cap on how much you can deposit or lose over a set time window. Lowering a limit takes effect immediately. Increasing a limit requires a 48-hour cooling period before it activates — this gives you time to reconsider.
| Limit Type | Time Window | Takes Effect | Minimum Amount |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately when lowering | ৳350 (minimum deposit) |
| Loss Limit | Daily / Weekly / Monthly | Immediately when lowering | ৳350 |
| Session Time Limit | Per session (hours) | Next login | 30 minutes |
| Increase any limit | Any window | After 48-hour review period | — |
Setting a monthly deposit limit of ৳3,500, for example, means your bKash or Nagad deposits will be blocked once you hit that total — regardless of how the funds are split across individual transactions.
Cooling-Off Periods
A cooling-off period temporarily closes your 25 takabet account for a short window you choose. It is designed for moments when you feel you need a break but are not ready for a longer exclusion.
Available durations
- 24 hours — a single-day pause, useful after a frustrating session.
- 7 days — a full week away from sports, casino and crash games.
- 30 days — a monthly reset, activates immediately and cannot be cancelled early.
- 90 days — a longer pause that takes your account offline for a full quarter.
During a cooling-off period, you cannot log in, deposit via bKash or Nagad, or place any bets. Any pending withdrawals above the ৳1,400 minimum are still processed normally.
Self-Exclusion
Self-exclusion is a stronger, longer-term measure. Once activated, your 25 takabet account is fully suspended and you will not receive any promotional messages, bonus notifications or re-engagement communications for the entire duration.
- Minimum period: 6 months
- Maximum period: 5 years (or permanent closure)
- Reactivation: only after the chosen period has fully elapsed, and after a mandatory review with our support team
- During exclusion: all marketing emails and push notifications are suppressed immediately
Note: Self-exclusion at 25 takabet does not automatically extend to other gaming sites. If you believe you have a serious gambling problem, we strongly encourage you to apply for exclusion across all platforms you use.
How to Apply Any Limit
Every control listed on this page is accessible without contacting support. Follow these steps from any device — the process works identically on our Android app and mobile browser.
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Log in to your 25 takabet account
Open the app or visit 25takabet.xyz and sign in. All responsible gaming tools are inside your account settings, not a separate portal.
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Go to Account Settings → Responsible Gaming
The section is clearly labelled. You will see your current deposit limit, loss limit and session time settings on one screen.
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Choose your tool and set the value
Select Deposit Limit, Loss Limit, Session Limit, Cooling-Off or Self-Exclusion. Enter the amount or duration and confirm. Reductions take effect immediately.
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Confirm via your registered mobile number
A one-time PIN is sent to the phone number linked to your 25 takabet account. This extra step prevents accidental changes.
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Contact 24/7 live chat if you need help
If you cannot access the settings or need to activate self-exclusion urgently, open the live chat widget. Our team will apply the restriction within minutes.
Under-18 Protection
25 takabet does not allow anyone under 18 years of age to register or play. Age verification is a mandatory step during KYC — we require a valid National ID Card (NID), passport or driving licence before your first withdrawal is processed.
If you share a device with someone under 18, we recommend using your device's built-in parental controls or a separate browser profile to prevent access to 25takabet.xyz.
- If you suspect a minor has accessed an account, contact our 24/7 live chat immediately. The account will be frozen pending investigation.
- KYC documents accepted: National ID Card (NID), Passport, Driving Licence.
- KYC review time: up to 24 hours. Required before your first withdrawal.
Where to Get Help
You do not need to face this alone. The following resources are available in Bangladesh and are free to use.
25 takabet Live Support
Our team is available 24 hours a day, 7 days a week. If you need a limit applied right now, start a live chat and tell us what you need. We will never try to talk you out of restricting your account.
For general mental health and addiction support in Bangladesh, please speak to a licensed counsellor or call your local health helpline. 25 takabet does not provide medical advice, but our support team can help you find the right direction.
Common Questions on Responsible Gaming
Can I cancel a cooling-off period once it starts?
No. Once a cooling-off period is active, it cannot be shortened or cancelled. This is intentional — the purpose of a cooling-off period is to create a firm boundary. If your period is 24 hours, your account unlocks automatically after 24 hours. If it is 30 or 90 days, you must wait the full duration.
Will I still receive promotions during self-exclusion?
No. As soon as self-exclusion is confirmed on 25 takabet, all promotional emails, push notifications and bonus offers are suppressed for the entire exclusion period. If you receive any message after activating exclusion, contact 24/7 live chat immediately so we can investigate.
What happens to my balance and pending withdrawal during self-exclusion?
Your account balance is frozen but not forfeited. Any pending withdrawal above ৳1,400 that was already submitted before exclusion was activated will be processed normally. New withdrawals cannot be requested until the exclusion period ends and your account is reviewed.
How quickly does a deposit limit take effect?
Lowering a deposit limit takes effect immediately — your next bKash or Nagad transaction will be blocked if it would push you over the new cap. Increasing a limit requires a 48-hour waiting period before the higher cap activates. This delay is there to protect you from making decisions in the heat of a losing streak.
Can I set different limits for cricket betting versus casino games?
Currently, deposit and loss limits apply to your entire 25 takabet account, not to individual product categories. We are working on product-level controls. In the meantime, a session time limit can be useful for controlling time spent on specific game types like slots or Aviator crash.
I think a family member has a gambling problem. What can I do?
If you are a third party who is concerned about someone's use of 25 takabet, contact our 24/7 live chat. We can provide guidance on what steps are available. We take third-party welfare concerns seriously. For immediate help, encourage the person to speak with a licensed counsellor or contact a local mental health helpline in Bangladesh.
Gaming is for adults only. If you are ready to play, do so within your own limits.